FAQs
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Q:Can you make OEM order with my logo ?
Yes , we can but you must offer the Trademark authorization at first .
Q:What is the MOQ?
Our MOQ is 10 pcs for each model. The larger the number of a single model, the faster the delivery.
Q:What products do you deal in mainly?
We have more than 10000 models in over 58 series which includes copper and aluminum radiators for passenger cars、trucks 、generators、and construction vehicles, and heater cores、A/C condensers、intercoolers 、oil coolers, evaporator etc.
Q:How long is the warranty period of your products ?
For radiators we offer 2 years warranty . For A/C Condenser we can offer 18 months warranty . For heater cores and intercooler oil cooler ,we could offer 1 year warranty (subject to the production date of the product side plate)
Q:What about the quality of your products?
We Abides strictly industrial Quality Control Standards. 100% qualification test by inspection equipment before shipment.
Q:Do you have any certificate of your products?
By executing the ISO/TS16949:2009 Automotive Industry Quality System Certification in 2014 and IATF16949:2016 New Edition Quality Management System Certification on December 6, 2017.
Q:What kind of company are you?
We are a professional factory and also high-tech enterprise ,who is specialized in self-developing, designing, producing and sales..
Q:Are you the factory?
Yes,we are manufactory. Our headquarters factory is in Lianhe Village,106 National Highway,Tangtang Town,Fogang County,Qingyuan City,Guangdong,China
Q:May I have a tour of your factory?
Of course. Anytime.
Q:What series of products do you make?
Our products include German, Japanese, Korean, European, American, French, domestic and other series.
Q:What about the time of delivery if I want to make order?
It will take about 45-60 days to production after receiving deposit.Depending on the quantity of your order and the type of product, there will be different delivery cycles.
Q:What kind of packing does your product come in?
We have vacuum plastic wrap, foam packaging, regular inner package options.
Q:Where do you sell your products?
Our products are exported to more than 90 countries and regions, such as North America, Central and South America, Europe, Australia，the Middle East, Southeast Asia, etc.
Q:How do I pay for it?
30%deposit ,70% balance pay off before shipment.If few samples or stocks 100% pay off before shipment.
Q:How do you deal with your after-sales?
If there any quality problem happen , please keep video or photos of it , after inspection analysis and confirmation , we will refund or send you replacement .
Q:How do I get in touch with your company?
Our service hotline +86 134 1634 1563.